🔒 Privacy Policy

1. Who We Are

Our website address is: https://puspavan.com.

Puspavan is the data controller responsible for the personal data collected through this website.

Contact Details for Privacy Concerns

If you have any questions about this privacy policy or our data practices, please contact us at: uglstick@gmail.com.

2. What Personal Data We Collect and Why We Collect It

🛒 Order and Transaction Data

When you make a purchase from our store, we collect the following personal data necessary to process your payment and fulfill your order:

• Identity & Contact Data: Name, Email Address, and Phone Number—used for communication regarding your order and delivery updates.
• Shipping & Billing Address: Used to fulfill and deliver your products, and to process payments (billing verification).
• Payment Information: We collect necessary transaction details (e.g., last four digits of the card, transaction ID). We do not store your full credit card details; they are processed securely by our third-party payment provider, Razorpay.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

Gravatar Service: An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

• If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
• When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
• If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day. 

3. Who We Share Your Data With

We share your personal data only with the third-party providers essential to completing your transactions and operating our site:

• Payment Processors: We use Razorpay to securely process all payments. Your payment details are handled directly by this processor.
• Shipping & Fulfillment: We share your Name, Shipping Address, and Contact Information with our fulfillment partners (once selected) for the sole purpose of delivering your order. We will update this policy once specific carriers are chosen.
• Analytics Services: We use Google Analytics to track website usage and improve our services.
• Email Marketing: We will use an email marketing service (once selected) to manage and send our marketing communications (if you have opted in). We will update this policy once a service is chosen.
• If you request a password reset, your IP address will be included in the reset email.
• Visitor comments may be checked through an automated spam detection service.

4. Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These external websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

5. How Long We Retain Your Data

• If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
• For users that register on our website (if any), we also store the personal information they provide in their user profile.
• Order data is retained for 7 years for tax, legal, and warranty purposes. This is a standard default; please verify this against your local tax and legal requirements.

6. What Rights You Have Over Your Data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

7. Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service. Your return shipping address for mailed products is: East delhi, Jyoti Nagar.